Introduction

An enhanced self-service knowledge base library,expanded pay-per-incident support,and a pair of subscription-based support programs aimed to provide customers with world-class service,at a level and cost that meet specific support needs.
It offers 24 x 7 support services available via phone,chat,and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error,customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.

Features

• A range of flexible services tailored to your needs
• Premier service levels with fast response time in critical situations
• Direct communication with experienced Acronis support representatives
• Training and demonstrations are provided online by sales representatives
• Help for organizations to meet the requirements of the Service level agreement (SLA) and Continuity of Operations Programs (COOP)

Specifications

Main Product	Cyber Backup Standard Windows Server Essentials
License	Subscription Renewal
Duration	3 years
Language	Multilingual