Email: dirk.jonckers@midwayservices.be
Cohesity Premium Support empowers customers to solve their siloed data and storage challenges with Cohesity web-scale secondary data and applications. Cohesity delivers fast,complete,high-quality technical responses all day,every day while striving to achieve the highest level of customer satisfaction.
| General | |
|---|---|
| Service Included | Parts |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Details | |
| Service &Support | Extended service agreement - parts - 1 year - shipment - response time:NBD Technical support - phone consulting - 1 year - response time:1 h - availability:24 hours a day / Monday-Sunday - priority 1 Technical support - phone consulting - 1 year - response time:2 h - availability:24 hours a day / Monday-Sunday - priority 2 Technical support - phone consulting - 1 year - response time:4 h - availability:24 hours a day / Monday-Sunday - priority 3 Technical support - e-mail consulting - 1 year - availability:24 hours a day / Monday-Sunday Technical support - web support - 1 year - availability:24 hours a day / Monday-Sunday |
| Compatibility Information | |
| Designed For | Cohesity C2000 Series C2605-RJ45 Four (4) Node Block,C2605-RJ45 Two (2) Node Block,C2605-SFP Four (4) Node Block,C2605-SFP One (1) Node Block,C2605-SFP Three (3) Node Block,C2605-SFP Two (2) Node Block |
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